Privacy Policy

Effective Date: June 2026

Fireside Escapes LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, phone calls, text messages, emails, scheduling systems, and service requests.

We may collect information including, but not limited to:

• Name
• Phone number
• Email address
• Service address
• Billing address
• Appointment details
• Information submitted through contact forms, estimate requests, scheduling requests, phone calls, text messages, emails, social media messages, or customer portals
• Device information, browser information, IP address, and website usage data collected through cookies and analytics tools

We may use collected information to:

• Schedule appointments
• Provide estimates and proposals
• Perform requested services
• Process payments
• Communicate regarding appointments, services, invoices, and customer support
• Send appointment confirmations, reminders, service updates, and follow-up communications
• Improve our website, operations, and customer experience
• Maintain business records and comply with legal obligations
• Prevent fraud, abuse, or unauthorized access

By providing your contact information, you consent to receive phone calls, emails, and text messages regarding estimates, appointments, services, invoices, reminders, and customer support. Message and data rates may apply. Consent to receive communications is not a condition of purchase.

Fireside Escapes LLC does not sell, rent, or trade customer personal information.

We may share information with:

• Payment processors
• Scheduling and customer management software providers
• Website hosting providers
• Marketing service providers
• Accounting professionals
• Legal advisors
• Government agencies or law enforcement when required by law

Information is shared only as reasonably necessary to operate our business, provide services, process transactions, or comply with legal obligations.

This website may use cookies, analytics tools, tracking technologies, and similar services to improve website functionality, analyze website traffic, enhance user experience, and evaluate marketing effectiveness.

Users may adjust browser settings to limit or disable cookies; however, some website features may not function properly.

We implement reasonable administrative, technical, and physical safeguards designed to protect customer information. However, no method of internet transmission, electronic storage, or data processing can be guaranteed completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through our website or communication systems.

This website may contain links to third-party websites, applications, scheduling platforms, payment processors, or external services. Fireside Escapes LLC is not responsible for the privacy practices, content, security, or policies of third-party websites.

We may retain customer information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, or protect our legitimate business interests.

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Fireside Escapes LLC reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice. Changes become effective upon posting to this website.

Fireside Escapes LLC

Phone: (972) 369-9000

FiresideEscapes@gmail.com

Texas, USA